Our shipping policy and processing rates cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead. Standard rates are based on the merchandise total charge as detailed in the shipping chart.
|ORDER||GROUND||2nd DAY||NEXT DAY|
|Store Shipping||$14||See rates above||See rates above|
Shipping prices do not include book board and other heavy and/or especially large items. If these items are on your order, we will contact you with the revised shipping charge for your approval prior to shipping your order.
Most ground orders are processed and shipped within 1 to 2 business days after your order is submitted, not including custom orders. Orders with priority shipping will be processed on the same day if received by 1pm CST (excludes weekends and holidays). Priority shipping options for custom orders applies to transit time only. Production time cannot be expedited.
Once your package leaves our warehouse, you can expect the following transit times for delivery within the continental* US (barring extreme weather conditions and holidays):
Ground - 5 to 10 business days depending on your "ship-to" address. Depending on the size of your order, the shipment may be transferred to the United States Postal Service to complete delivery. FedEx Home deliveries (to residential addresses) are made Tuesday through Saturday, usually between 9 am and 7 pm. FedEx Ground deliveries (to business addresses) are made Monday through Friday, by the close of business. United States Postal Service deliveries are made Monday through Saturday.
2 Day - placed by 1pm CST (Monday through Friday) will be delivered in 2 business days.
Next Day - placed by 1pm CST (Monday through Friday) will be delivered in 1 business day.
*Domestic orders shipping outside the continental US (Hawaii, Puerto Rico, Alaska) take up to 15 business days with Ground shipping. Next Day and 2 Day shipments to remote areas may also take additional shipping time.
Saturday delivery can be arranged for Next Day orders shipping out on Friday by contacting Customer Service via phone after placing your order. There will be a $12 upgrade fee applied to your order for this service. Your request must be received and confirmed by 1pm CST.
You will receive an email the day your order is shipped which will include tracking information. We guarantee packages are put on board the shipping transit service. However, from this point, we do not take responsibility for the delivery of the shipment to you. Residential deliveries that do not require signature may be left in a safe place, out of sight and out of weather at the driver's discretion. This could include the front door, side porch, back porch and garage area.
Gift cards are shipped at no charge provided rush delivery is not required.
Signature may be required for delivery of custom orders. Please take this into consideration when selecting a ship-to address for your package. For residential deliveries that require signature, you can leave instructions for the driver if no one will be home. For example, you can ask that it be delivered to a neighbor who will be home.
Orders shipping PO Boxes and APO/FPO/DPO addresses will be sent via the United States Postal Service. Please enter only one "ship to" address (PO Box OR street address) to prevent shipping errors. Custom products like embossers, stamps, napkins and placemats can not be shipped to PO Boxes. Other custom products may require additional processing time (up to 5 business days) when shipping to a PO Box.
Drop-shipped items - Our custom stamps, embossers and select custom print orders are shipped directly from the manufacturer. Items other than custom rubber stamps and embossers that are included on your order will ship separately from warehouse. You will incur no additional shipping charges for the separate shipment.
Back ordered items - We will ship back ordered items when available. You will incur no additional shipping charges for the separate shipment of back ordered items. Please see our back order policy for further details.